{"id":6303,"date":"2017-07-14T12:23:24","date_gmt":"2017-07-14T12:23:24","guid":{"rendered":"http:\/\/dassibiu.ro\/dassn\/?page_id=6303"},"modified":"2022-03-02T15:35:16","modified_gmt":"2022-03-02T12:35:16","slug":"administrare-si-intretinere-itc","status":"publish","type":"page","link":"https:\/\/dassibiu.ro\/dassn\/administrare-si-intretinere-itc\/","title":{"rendered":"ADMINISTRARE \u0218I \u00ceNTRE\u021aINERE IT&C"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

OFERTA DE ADMINISTRARE \u0218I \u00ceNTRE\u021aINERE IT&C<\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
    \n
  1. Pachetul de ini\u021bializare<\/strong> (obligatoriu) cuprinde:<\/strong>\n
      \n
    1. Inventarierea \u0219i evaluarea ini\u021bial\u0103 a infrastructurii \u015fi componentelor hardware \u015fi software existente, precum \u015fi a st\u0103rii acestora de func\u021bionare \/ operare, urmate de marcarea echipamentelor ce urmeaz\u0103 a face obiectul serviciilor D<\/span>*<\/span>A<\/span>*<\/span>S<\/span><\/strong>;<\/li>\n
    2. Consultan\u021ba tehnic\u0103 de specialitate viz\u00e2nd m\u0103surile ce trebuie luate;<\/li>\n
    3. \u00centocmirea \u0219i ata\u0219area la fiecare echipament marcat pentru preluare \u00een administrare \u0219i \u00eentre\u021binere a Fi\u0219ei Tehnice individuale, con\u021bin\u00e2nd datele tehnice ini\u021biale, existente la momentul prelu\u0103rii \u00een administrare.<\/li>\n
    4. Configurarea corect\u0103, optimizarea\/standardizarea \u015fi preg\u0103tirea general\u0103 \u015fi \u00een detaliu a condi\u021biilor de administrare \u015fi \u00eentre\u021binere a re\u021belei locale de date (nod principal de re\u021bea, servere, conexiune partajat\u0103 la internet, unit\u0103\u021bi de stocare date), a terminalelor (servere, calculatoare desktop, laptop-uri, notebook-uri, tablete, smartphone-uri \u015fi alte dispozitive mobile de date, cu componentele lor hardware \u015fi software), precum \u015fi a dispozitivelor anex\u0103;<\/li>\n
    5. Implementarea, configurarea \u015fi programarea instrumentelor \u015fi serviciilor D<\/span>*<\/span>A<\/span>*<\/span>S<\/span><\/strong> de administrare, \u00eentre\u021binere, Cloud Storage* \u015fi HelpDesk Online**.<\/li>\n
    6. Tarife:<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n\n\n\n\n\n\n\n
      #<\/th>\nNum\u0103r de sta\u021bii de lucru(terminale)<\/th>\nTarif<\/th>\n<\/tr>\n
      1<\/td>\n1 – 15<\/td>\n90 lei \/ terminal + 100 lei \/ nod principal de re\u021bea<\/td>\n<\/tr>\n
      2<\/td>\n16 – 30<\/td>\n80 lei \/ terminal + 100 lei \/ nod principal de re\u021bea<\/td>\n<\/tr>\n
      3<\/td>\n31 – 50<\/td>\n70 lei \/ terminal + 100 lei \/ nod principal de re\u021bea<\/td>\n<\/tr>\n
      4<\/td>\n51+<\/td>\n60 lei \/ terminal + 100 lei \/ nod principal de re\u021bea<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]Not\u0103:<\/u><\/em><\/strong> Pachetul de ini\u021bializare este executat la \u00eenceputul primei perioade contractuale, deci contravaloarea lui va fi achitat\u0103 doar o singur\u0103 dat\u0103, \u00eempreun\u0103 cu suma aferent\u0103 primei luni de administrare (a se vedea mai jos detaliile). Valorile din tabel sunt exprimate \u00een LEI \u0219i NU includ TVA<\/u>.<\/em>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]2. Pachetul de administrare \u015fi \u00eentre\u021binere curent\u0103 <\/strong>(obligatoriu, pentru minim 6 luni): <\/strong>
      \n\u00cen func\u021bie de num\u0103rul terminalelor aflate \u00een administrare \u015fi \u00eentre\u021binere, ca parte a serviciilor contractate, D<\/span><\/span>A<\/span><\/em><\/span>S<\/span><\/strong> va asigura un anumit num\u0103r de vizite tehnice periodice, \u00een urma c\u0103rora vor fi emise Rapoartele Tehnice Periodice \u015fi Facturile aferente lunilor respective, \u00een caz de probleme tehnice va asigura timpi optimi de r\u0103spuns la apelurile de suport tehnic la telefon 0369-566988<\/a><\/strong> \u0219i a tichetelor deschise la adresa helpdesk@dassibiu.ro<\/strong><\/a>, va aloca spa\u021bii de stocare pe serverele Cloud Storage* \u015fi, respectiv, va oferi serviciul HelpDesk Online**. Administrarea \u0219i \u00eentre\u021binerea fiec\u0103rei sta\u021bii de lucru se va extinde, cu titlu gratuit, \u0219i asupra unui set complet de dispozitive periferice \u0219i accesorii ata\u0219ate (monitor, tastatur\u0103, mouse, incinte acustice, camer\u0103 web, microfon, imprimant\u0103 simpl\u0103 sau MFP, scanner, unit\u0103\u021bi de stocare extern\u0103 ata\u0219ate, POS, cas\u0103 de marcat, dispozitiv FAX, cabluri, conectori, conexiune de date etc.).[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n\n\n\n\n\n\n\n\n
      Servicii oferite prin contract<\/th>\n<\/tr>\n
      #<\/th>\nNum\u0103rul sta\u021biilor de lucru<\/th>\nNum\u0103r de zile afectat vizitelor tehnice periodice<\/th>\nTimp standard de r\u0103spuns la apelurile sau tichetele HelpDesk de suport tehnic<\/th>\nTimp de r\u0103spuns la apelurile sau tichetele HelpDesk de suport tehnic \u00een situa\u021bii de urgen\u021b\u0103<\/th>\nServiciu Cloud Storage<\/th>\nServiciu HelpDesk Online<\/th>\nTarif lunar<\/th>\n<\/tr>\n
      1<\/td>\n1 – 15<\/td>\n1\/lun\u0103<\/td>\n8 ore<\/td>\n4 ore<\/td>\n– *<\/td>\n– **<\/td>\n800 lei<\/td>\n<\/tr>\n
      2<\/td>\n16 – 30<\/td>\n1 – 2\/lun\u0103<\/td>\n4 ore<\/td>\n2 ore<\/td>\n– *<\/td>\n– **<\/td>\n1200 lei<\/td>\n<\/tr>\n
      3<\/td>\n31 – 50<\/td>\n2 – 4\/lun\u0103<\/td>\n2 ore<\/td>\n2 ore<\/td>\n1GB\/terminal<\/td>\nDa<\/td>\n1800 lei<\/td>\n<\/tr>\n
      4<\/td>\n51+<\/td>\n5 – 10\/lun\u0103<\/td>\n2 ore<\/td>\n1 or\u0103<\/td>\n3GB\/terminal<\/td>\nDa<\/td>\n2000 lei + 50 lei pentru fiecare sta\u021bie de lucru \u00een plus<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]Not\u0103:<\/u><\/em><\/strong> Orice servicii \u015fi\/sau capacit\u0103\u021bi de stocare Cloud Storage \u015fi\/sau HelpDesk Online suplimentare vor face obiectul ofert\u0103rii, factur\u0103rii \u015fi pl\u0103\u021bii separate. \u00cen cazul \u00een care este necesar\u0103 achizi\u021bionarea de piese \u015fi\/sau componente hardware, precum \u015fi licen\u021be software, <\/em>D<\/strong>A<\/strong><\/em>S<\/strong> va \u00eenainta la cererea clientului propria ofert\u0103, \u00eens\u0103 clientul va avea libertatea de a-\u015fi alege furnizorii. Ofertarea, facturarea \u015fi, respectiv, plata vor fi efectuate separat \u015fi \u00een afara contractului de prest\u0103ri servicii IT&C generat de prezenta ofert\u0103. Valorile din tabel sunt exprimate \u00een LEI \u0219i NU includ TVA<\/u>.<\/em><\/p>\n

      *Serviciul Cloud Storage este op\u021bional pentru firmele sau organiza\u021biile cu p\u00e2n\u0103 la 30 de terminale, inclusiv. Tariful aferent acestui serviciu este de 10 lei \/ terminal \/ lun\u0103 (toate taxele incluse) \u015fi ofer\u0103 5 GB pentru fiecare sta\u021bie de lucru. Pentru firmele sau organiza\u021biile cu num\u0103r mai mare de terminale, acest serviciu este inclus \u00een oferta general\u0103 \u015fi ofer\u0103 spa\u021biu de stocare conform tabelului de mai sus.<\/p>\n

      **Serviciul HelpDesk Online este op\u021bional pentru firmele sau organiza\u021biile cu p\u00e2n\u0103 la 30 de terminale, inclusiv. Tariful aferent acestui serviciu este de 5 lei \/ terminal \/ lun\u0103 (toate taxele incluse), serviciul fiind disponibil zilnic, \u00eentre orele 9:00 \u015fi 18:00. Pentru firmele sau organiza\u021biile cu num\u0103r mai mare de terminale, acest serviciu este gratuit \u015fi disponibil permanent.<\/p>\n

      Pentru infrastructuri cu un num\u0103r mai mic de 50 de sta\u021bii de lucru, D<\/span><\/span>A<\/span><\/em><\/span>S<\/span><\/strong> va asigura suportul tehnic prin deplasarea unui specialist la sediul Clientului, \u00een intervalul timpilor de r\u0103spuns specifica\u021bi \u00een tabelul de mai sus.
      \nPentru infrastructuri cu un num\u0103r mai mare de 50 de sta\u021bii de lucru, D<\/span><\/span>A<\/span><\/em><\/span>S<\/span><\/strong> va asigura suportul tehnic prin delegarea permanent\u0103 a unui specialist la sediul Clientului.<\/p>\n

      \u00cen interiorul timpilor de r\u0103spuns specifica\u021bi \u00een tabelul de mai sus, specialistul\u00a0D<\/strong>A<\/strong><\/em>S<\/strong>\u00a0va efectua, la sediul Clientului, o evaluare a defec\u021biunilor raportate de acesta, va identifica solu\u021biile \u0219i termenele de remediere, \u0219i va emite un Raport Tehnic de Diagnostic, \u00een care vor fi cuprinse toate aceste aspecte.<\/p>\n

      Dac\u0103 nu sunt necesare piese de schimb sau opera\u021biuni mai complexe (cum ar fi reinstalarea \u0219i reconfigurarea complet\u0103 a unei sta\u021bii de lucru), specialistul\u00a0D<\/strong>A<\/strong><\/em>S<\/strong>\u00a0<\/strong>va \u00eencerca remedierea\/repararea defec\u021biunilor pe loc, la sediul Clientului.<\/p>\n

      Dac\u0103, \u00eens\u0103, vor fi necesare piese de schimb sau opera\u021biuni mai complexe (cum ar fi reinstalarea \u0219i reconfigurarea complet\u0103 a unei sta\u021bii de lucru), Raportul Tehnic de Diagnostic va men\u021biona acest lucru, iar specialistul\u00a0D<\/strong>A<\/strong><\/em>S<\/strong>\u00a0<\/strong>va ata\u0219a un deviz estimativ al costurilor de achizi\u021bionare a pieselor de schimb, a licen\u021belor software \u0219i, respectiv, a manoperei aferente lucr\u0103rii. Clientul va trebui s\u0103 \u00ee\u0219i exprime \u00een scris acordul cu privire la con\u021binutul devizului.\u00a0Lucr\u0103rile angajate astfel vor fi facturate \u0219i pl\u0103tite separat<\/u> de obliga\u021biile stabilite prin contractul de administrare \u0219i \u00eentre\u021binere.<\/strong><\/p>\n

      \u00cen general, interven\u021biile tehnice \u0219i repara\u021biile vor avea loc la sediul Clientului, cu excep\u021bia cazurilor \u00een care, datorit\u0103 naturii defec\u021biunilor ap\u0103rute sau a complexit\u0103\u021bii opera\u021biunilor de reparare, acestea se vor efectua la sediul\u00a0D<\/strong>A<\/strong><\/em>S<\/strong>, fapt care va fi comunicat aprioric Clientului \u0219i va fi men\u021bionat \u00een Raportul Tehnic de Diagnostic. Clientul va trebui s\u0103 \u00ee\u0219i exprime \u00een scris acordul de scoatere a echipamentului defect din sediul s\u0103u, \u00eentr-o form\u0103 convenit\u0103 de ambele p\u0103r\u021bi. Dup\u0103 finalizarea repara\u021biilor, echipamentele vor fi returnate la sediul Clientului \u0219i vor fi predate acestuia pe baza unui document scris de confirmare \u0219i recep\u021bie, \u00eentocmit \u00eentr-o form\u0103 convenit\u0103 de ambele p\u0103r\u021bi.<\/p>\n

      Specialistul\u00a0D<\/strong>A<\/strong><\/em>S<\/strong>\u00a0va \u00eenscrie \u00een Fi\u0219ele Tehnice individuale ale fiec\u0103rui echipament, toate modific\u0103rile, repara\u021biile \u0219i actualiz\u0103rile intervenite asupra acestuia pe durata contractului. \u00cen cazul \u00een care inventarul general al echipamentelor administrate \u0219i \u00eentre\u021binute de\u00a0D<\/strong>A<\/strong><\/em>S<\/strong>\u00a0se modific\u0103, acest lucru va fi reflectat printr-un Act Adi\u021bional la contractul de furnizare a serviciilor. Contravaloarea total\u0103 a serviciilor lunare prestate se va modifica \u00een consecin\u021b\u0103, dar cu respectarea acelora\u0219i tarife pe baza c\u0103rora a fost \u00eencheiat contractul de furnizare.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

      [vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text] OFERTA DE ADMINISTRARE \u0218I \u00ceNTRE\u021aINERE IT&C [\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","footnotes":""},"class_list":["post-6303","page","type-page","status-publish","hentry"],"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PdsBGu-1DF","_links":{"self":[{"href":"https:\/\/dassibiu.ro\/dassn\/wp-json\/wp\/v2\/pages\/6303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dassibiu.ro\/dassn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dassibiu.ro\/dassn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dassibiu.ro\/dassn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dassibiu.ro\/dassn\/wp-json\/wp\/v2\/comments?post=6303"}],"version-history":[{"count":31,"href":"https:\/\/dassibiu.ro\/dassn\/wp-json\/wp\/v2\/pages\/6303\/revisions"}],"predecessor-version":[{"id":6511,"href":"https:\/\/dassibiu.ro\/dassn\/wp-json\/wp\/v2\/pages\/6303\/revisions\/6511"}],"wp:attachment":[{"href":"https:\/\/dassibiu.ro\/dassn\/wp-json\/wp\/v2\/media?parent=6303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}